Gain insights into customer behavior and preferences
It is challenging to decide how you proactively target your customers. Without knowing the customer visit frequency mapped on different sections of your retail, it is difficult to infer your customers’ behaviour and serve better. Our solution helps tracking your customers’ journey and experience within your facility.
• IoT enabled sensors or mobile applications, tracking customer location, frequency of visits and distribution within your facility.
• A combined approach of mobile application or IoT based sensors accurately locating the customers within the retail
• Data receival, process and visualization at the cloud
• Live alerts and reports on the customer frequency on mapping customer journey in the retail
• Get insights of your customers’ experience by means of location and time.
• Decide how you plan your labor to boost customer experience, e.g. reduce queuing times
• Do not miss marketing and messaging opportunities by optimal product and promotion placements